Conditions of sale online shop Nacre
Selling prices
All sales prices displayed are 10% VAT included, except where specifically stated excluding vat.
Mode of delivery
Shipping costs in the Italian territory, for orders greater than 39 euros, are free (only for payments made by credit card or bank transfer).
Shipping costs in the Italian territory ,for orders less than 39 euro, are fixed and equal to an amount of 10 euros.
For shipments outside Italy, request a quote in advance from info@ciccolatonacre.it
Couriers do not make deliveries by appointment or prior phone calls, so it is advisable to indicate a delivery location where there is always someone present throughout business hours, alternatively, you can pick up in firm storage at our couriers' local office. The delivery times indicated (48/72 hours) are not intended to be peremptory and under no circumstances, once the shipment has been made, can any delays due to facts unrelated to our management, be cause for withdrawal or request for reimbursement of shipping costs by the courier or our company.
Orders are processed on average within the day after purchase. Shipping is Monday through Friday.
Methods of payment
Advance bank transfer: choosing this type of payment with the order will be prepared or produced only after receipt of the bank account.
Returns
The utente could enjoy the right of withdrawal within the period of 7 days after receiving the goods for a valid justification.
- delay in delivery
- Lack of or non-conforming products ordered
- products ruined during transport
The Holder shall refund all payments received including, if made, those relating to delivery charges to Users who have properly exercised their right of withdrawal, or will exchange the goods for a new shipment .
If the goods are not confirmed it will be the owner's responsibility to pick up the goods through our carrier according to the customer's instructions .